Welcome to QALB Apparels. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.
1. General Information
QALB Apparels operates this online store to provide customers with clothing and lifestyle products. Our website allows you to browse products, place orders, make payments, and access other services provided by us.
By using our website, you confirm that you are legally capable of entering into a binding agreement.
2. Products & Product Information
We make every effort to ensure that product descriptions, images, colors, sizes, specifications, and prices displayed on our website are accurate.
However:
- Actual product colors may vary slightly depending on your device or screen settings.
- Product availability may change without prior notice.
- We reserve the right to correct errors in product descriptions, pricing, or availability.
- We may modify or discontinue products at any time.
3. Pricing
All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices may be changed at any time without prior notice. Any applicable taxes will be displayed during the checkout process or as required by applicable law.
We reserve the right to correct pricing errors and cancel an order if an incorrect price has been displayed due to a technical or human error.
4. Orders
When you place an order through our website, you agree to provide accurate and complete information, including your name, delivery address, email address, and contact number.
An order is considered confirmed only after successful payment confirmation and/or order confirmation from QALB Apparels.
We reserve the right to cancel or refuse an order in situations including:
- Product unavailability
- Incorrect pricing or product information
- Payment issues
- Suspected fraudulent or unauthorized transactions
- Incorrect or incomplete customer information
- Delivery restrictions
If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.
5. Payment
Payments may be processed through the payment methods made available on our website.
You agree to provide valid and authorized payment information when placing an order.
QALB Apparels does not store complete card or banking information on its own servers when such information is processed through third-party payment providers.
6. Shipping & Delivery
Orders are shipped to the address provided by the customer during checkout.
Delivery timelines may vary depending on the destination, shipping method, courier availability, weather conditions, public holidays, and other circumstances beyond our control.
Customers are responsible for providing a correct and complete shipping address and contact information.
QALB Apparels is not responsible for delays caused by incorrect address information, failed delivery attempts, courier delays, or circumstances beyond our reasonable control.
7. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are subject to our Return & Refund Policy.
Products must meet the applicable eligibility requirements specified in that policy. Certain products or conditions may not be eligible for return or exchange.
Before returning any product, customers should review the applicable return instructions and contact our support team where required.
8. Product Usage & Care
Customers are responsible for following the recommended washing, drying, ironing, and care instructions provided with the product.
Damage caused by improper washing, excessive heat, misuse, alteration, or failure to follow care instructions may not be eligible for return or replacement.
9. Intellectual Property
All content available on the QALB Apparels website, including but not limited to:
- Logos
- Brand names
- Product images
- Graphics
- Text
- Designs
- Videos
- Website layout
- Product descriptions
is owned by or licensed to QALB Apparels unless otherwise stated.
You may not copy, reproduce, distribute, modify, sell, or commercially use our content without prior written permission.
10. Website Use
You agree not to use our website for any unlawful or unauthorized purpose.
You must not:
- Attempt to gain unauthorized access to our website or systems
- Interfere with website functionality
- Use aut